Description: FreeScout is an open-source help desk and shared inbox software. It allows managing customer inquiries via email, live chat, Twitter and Facebook Messenger all in one place. Key features include ticket management, knowledge base, community forums and powerful automation workflows.
Type: software
Pricing: Open Source
Description: Hootsuite is a popular social media management platform that helps businesses and organizations manage their social media presence across multiple networks like Facebook, Twitter, LinkedIn and more from one centralized dashboard.
Type: software
Pricing: Freemium