Freshdesk vs GLPI
A side-by-side look at Freshdesk and GLPI. For an in-depth review of either product, follow the links below.
Freshdesk
Business & Commerce
Freshdesk is a cloud-based customer support software that helps businesses provide exceptional customer service across multiple channels. It offers features like ticketing, knowledge base, community forums, email management, reporting and more.
helpdeskticketingknowledge-basecustomer-servicesaas
GLPI
Network & Admin
GLPI is an open source IT asset management and help desk software. It allows organizations to inventory their IT hardware and software assets, track support tickets, manage licenses and IT budgets, and more. GLPI has a web interface for users and includes features like alerts, dashboards, and reporting.
asset-managementhelp-deskit-inventorylicense-managementopen-source
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