Freshsales vs People.ai

Struggling to choose between Freshsales and People.ai? Both products offer unique advantages, making it a tough decision.

Freshsales is a Business & Commerce solution with tags like sales, pipeline-management, lead-management, contact-management, email-tracking.

It boasts features such as Contact Management, Lead Tracking, Deal Pipeline, Email Tracking, Reporting and Analytics, Integrations, Mobile App and pros including User-friendly interface, Robust feature set for the price, Powerful sales automation, Customizable sales workflows, Lead scoring and routing, Mobile access, Affordable pricing.

On the other hand, People.ai is a Ai Tools & Services product tagged with conversational-ai, sales-automation, pipeline-management, call-guidance, data-capture.

Its standout features include Real-time AI assistant for sales calls, Conversation intelligence - analyze past sales calls to surface insights, Automated data capture from calls and meetings, Intelligent reminders and follow-ups, Sales analytics and forecasting, Chrome extension for easy use, and it shines with pros like Increases sales rep productivity, Improves sales forecasting accuracy, Automates manual data entry, Provides actionable insights from customer interactions, Easy to use with seamless integration.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Freshsales

Freshsales

Freshsales is a cloud-based customer relationship management (CRM) platform designed for sales teams. It allows users to organize, track, and engage with customer data to help close more deals.

Categories:
sales pipeline-management lead-management contact-management email-tracking

Freshsales Features

  1. Contact Management
  2. Lead Tracking
  3. Deal Pipeline
  4. Email Tracking
  5. Reporting and Analytics
  6. Integrations
  7. Mobile App

Pricing

  • Freemium
  • Subscription-Based

Pros

User-friendly interface

Robust feature set for the price

Powerful sales automation

Customizable sales workflows

Lead scoring and routing

Mobile access

Affordable pricing

Cons

Can be overwhelming for small businesses

Limited customization compared to enterprise CRMs

Third-party integrations can be buggy

Mobile app lacks some features

Support could be more responsive


People.ai

People.ai

People.ai is a conversational AI platform for sales that helps sales teams capture more pipeline and close more deals. It provides guidance during calls, analyzes past conversations to surface insights, and automates tasks like data capture and follow-ups.

Categories:
conversational-ai sales-automation pipeline-management call-guidance data-capture

People.ai Features

  1. Real-time AI assistant for sales calls
  2. Conversation intelligence - analyze past sales calls to surface insights
  3. Automated data capture from calls and meetings
  4. Intelligent reminders and follow-ups
  5. Sales analytics and forecasting
  6. Chrome extension for easy use

Pricing

  • Subscription-Based

Pros

Increases sales rep productivity

Improves sales forecasting accuracy

Automates manual data entry

Provides actionable insights from customer interactions

Easy to use with seamless integration

Cons

Can be perceived as invasive by customers

Potential errors in automated transcription

Requires integration with CRM and phone system

Limited customization options

Steep learning curve initially