Freshsales vs People.ai

Struggling to choose between Freshsales and People.ai? Both products offer unique advantages, making it a tough decision.

Freshsales is a Business & Commerce solution with tags like sales, pipeline-management, lead-management, contact-management, email-tracking.

It boasts features such as Contact Management, Lead Tracking, Deal Pipeline, Email Tracking, Reporting and Analytics, Integrations, Mobile App and pros including User-friendly interface, Robust feature set for the price, Powerful sales automation, Customizable sales workflows, Lead scoring and routing, Mobile access, Affordable pricing.

On the other hand, People.ai is a Ai Tools & Services product tagged with conversational-ai, sales-automation, pipeline-management, call-guidance, data-capture.

Its standout features include Real-time AI assistant for sales calls, Conversation intelligence - analyze past sales calls to surface insights, Automated data capture from calls and meetings, Intelligent reminders and follow-ups, Sales analytics and forecasting, Chrome extension for easy use, and it shines with pros like Increases sales rep productivity, Improves sales forecasting accuracy, Automates manual data entry, Provides actionable insights from customer interactions, Easy to use with seamless integration.

Feature	Freshsales	People.ai
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Ai Tools & Services

Product Overview

Freshsales

Description: Freshsales is a cloud-based customer relationship management (CRM) platform designed for sales teams. It allows users to organize, track, and engage with customer data to help close more deals.

People.ai

Description: People.ai is a conversational AI platform for sales that helps sales teams capture more pipeline and close more deals. It provides guidance during calls, analyzes past conversations to surface insights, and automates tasks like data capture and follow-ups.

Key Features Comparison

Freshsales Features

• Contact Management
• Lead Tracking
• Deal Pipeline
• Email Tracking
• Reporting and Analytics
• Integrations
• Mobile App

People.ai Features

• Real-time AI assistant for sales calls
• Conversation intelligence - analyze past sales calls to surface insights
• Automated data capture from calls and meetings
• Intelligent reminders and follow-ups
• Sales analytics and forecasting
• Chrome extension for easy use

Pros & Cons Analysis

Freshsales

Pros

• User-friendly interface
• Robust feature set for the price
• Powerful sales automation
• Customizable sales workflows
• Lead scoring and routing
• Mobile access
• Affordable pricing

Cons

• Can be overwhelming for small businesses
• Limited customization compared to enterprise CRMs
• Third-party integrations can be buggy
• Mobile app lacks some features
• Support could be more responsive

People.ai

Pros

• Increases sales rep productivity
• Improves sales forecasting accuracy
• Automates manual data entry
• Provides actionable insights from customer interactions
• Easy to use with seamless integration

Cons

• Can be perceived as invasive by customers
• Potential errors in automated transcription
• Requires integration with CRM and phone system
• Limited customization options
• Steep learning curve initially

Pricing Comparison

Freshsales

• Freemium
• Subscription-Based

People.ai

• Subscription-Based