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Freshservice vs GLPI

A side-by-side look at Freshservice and GLPI. For an in-depth review of either product, follow the links below.

Freshservice

Freshservice

Business & Commerce

Freshservice is a cloud-based IT service management (ITSM) software that helps IT teams manage service desk tickets, assets, changes, releases, and more. It offers features like automated workflows, custom reporting, and integrations with other tools.

helpdeskticketingitsmservice-desk
GLPI

GLPI

Network & Admin

GLPI is an open source IT asset management and help desk software. It allows organizations to inventory their IT hardware and software assets, track support tickets, manage licenses and IT budgets, and more. GLPI has a web interface for users and includes features like alerts, dashboards, and reporting.

asset-managementhelp-deskit-inventorylicense-managementopen-source

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