Fullview vs ClickDesk

Struggling to choose between Fullview and ClickDesk? Both products offer unique advantages, making it a tough decision.

Fullview is a Business & Commerce solution with tags like data-visualization, dashboard, bi-tool.

It boasts features such as Connect to various data sources, Create interactive dashboards and data visualizations, Drag-and-drop functionality for building charts and graphs, Share insights and reports with others, Customizable visualizations and dashboards, Collaboration and team-based features and pros including Intuitive and user-friendly interface, Wide range of data visualization options, Ability to connect to multiple data sources, Real-time data updates and interactive dashboards, Collaborative features for sharing and presenting insights.

On the other hand, ClickDesk is a Business & Commerce product tagged with help-desk, customer-support, shared-inbox, knowledge-base, customer-portal, automation-workflows.

Its standout features include Shared inbox, Knowledge base, Customer portal, Automation workflows, Live chat, Email support, Social media integration, Ticketing system, SLA and reporting, and it shines with pros like Intuitive interface, Omnichannel support, Customizable workflows, Robust knowledge base, Real-time analytics.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Fullview

Fullview

Fullview is a data visualization and business intelligence software that allows users to connect to data sources, create interactive dashboards and data visualizations, and share insights. It has drag-and-drop functionality to build charts, graphs, and other visuals quickly without coding.

Categories:
data-visualization dashboard bi-tool

Fullview Features

  1. Connect to various data sources
  2. Create interactive dashboards and data visualizations
  3. Drag-and-drop functionality for building charts and graphs
  4. Share insights and reports with others
  5. Customizable visualizations and dashboards
  6. Collaboration and team-based features

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and user-friendly interface

Wide range of data visualization options

Ability to connect to multiple data sources

Real-time data updates and interactive dashboards

Collaborative features for sharing and presenting insights

Cons

Limited customization options for advanced users

Potential performance issues with large datasets

Steep learning curve for more complex features

Pricing may be higher compared to some competitors


ClickDesk

ClickDesk

ClickDesk is a customer service and help desk software that allows companies to provide online customer support through multiple channels like email, live chat, phone calls and social media. It includes features like shared inbox, knowledge base, customer portal and automation workflows.

Categories:
help-desk customer-support shared-inbox knowledge-base customer-portal automation-workflows

ClickDesk Features

  1. Shared inbox
  2. Knowledge base
  3. Customer portal
  4. Automation workflows
  5. Live chat
  6. Email support
  7. Social media integration
  8. Ticketing system
  9. SLA and reporting

Pricing

  • Subscription-Based

Pros

Intuitive interface

Omnichannel support

Customizable workflows

Robust knowledge base

Real-time analytics

Cons

Can be pricey for small teams

Mobile app needs improvement

Setup and customization can be complex initially