GAPITA vs Liveeds

Struggling to choose between GAPITA and Liveeds? Both products offer unique advantages, making it a tough decision.

GAPITA is a Office & Productivity solution with tags like project-planning, scheduling, gantt-charts, task-management, open-source.

It boasts features such as Gantt chart creation, Task management, Milestone tracking, Dependency mapping, Resource allocation, Calendaring, Progress tracking and pros including Free and open source, Intuitive interface, Cross-platform availability, Good for simple projects, Active development community.

On the other hand, Liveeds is a Online Services product tagged with live-chat, realtime-support, visitor-tracking, chat-transfers, canned-responses, visitor-profiles.

Its standout features include Real-time visitor tracking, Live chat, Chat transfers, Canned responses, Visitor profiles, and it shines with pros like Improves customer engagement, Provides quick support to customers, Allows agents to handle multiple chats, Pre-defined responses save time, Visitor profiles provide context.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

GAPITA

GAPITA

GAPITA is a free, open-source software alternative to Microsoft Project. It is designed for project planning and scheduling, including creating Gantt charts. GAPITA allows creating tasks, milestones, and dependencies to plan projects of any size.

Categories:
Office & Productivity Project Management
project-planning scheduling gantt-charts task-management open-source

GAPITA Features

  1. Gantt chart creation
  2. Task management
  3. Milestone tracking
  4. Dependency mapping
  5. Resource allocation
  6. Calendaring
  7. Progress tracking

Pricing

  • Free
  • Open Source

Pros

Free and open source

Intuitive interface

Cross-platform availability

Good for simple projects

Active development community

Cons

Limited features compared to Microsoft Project

Not suitable for large complex projects

Lacks some advanced scheduling options

Minimal reporting capabilities

Limited integrations and import/export options

Liveeds

Liveeds

Liveeds is a live chat and support software that allows companies to communicate with customers in real-time on their website. It has features like real-time visitor tracking, chat transfers, canned responses, and visitor profiles to improve customer experience.

Categories:
Online Services Customer Service
live-chat realtime-support visitor-tracking chat-transfers canned-responses visitor-profiles

Liveeds Features

  1. Real-time visitor tracking
  2. Live chat
  3. Chat transfers
  4. Canned responses
  5. Visitor profiles

Pricing

  • Subscription-Based

Pros

Improves customer engagement

Provides quick support to customers

Allows agents to handle multiple chats

Pre-defined responses save time

Visitor profiles provide context

Cons

Can be intrusive for some visitors

Additional cost for live chat software

Requires staffing for 24/7 coverage

Canned responses seem impersonal

Complex features have learning curve