Get Satisfaction vs All Our Ideas

Struggling to choose between Get Satisfaction and All Our Ideas? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, All Our Ideas is a Online Services product tagged with crowdsourcing, feedback, polling, prioritization, rankings, voting.

Its standout features include Crowdsourcing, Idea generation, Feedback gathering, Prioritization, Consensus building, and it shines with pros like Easy to set up and use, Engages large groups, Uncovers unexpected insights, Quantifies opinions, Free version available.

Feature	Get Satisfaction	All Our Ideas
Overall Score	N/A	N/A
Primary Category	Online Services	Online Services

Product Overview

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

All Our Ideas

Description: All Our Ideas is an online platform for crowdsourcing opinions and gathering feedback. It allows administrators to add suggested ideas or concepts, then site visitors can vote on those ideas, effectively ranking them. The software is useful for gaining consensus or priorities on a variety of topics.

Key Features Comparison

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

All Our Ideas Features

• Crowdsourcing
• Idea generation
• Feedback gathering
• Prioritization
• Consensus building

Pros & Cons Analysis

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

All Our Ideas

Pros

• Easy to set up and use
• Engages large groups
• Uncovers unexpected insights
• Quantifies opinions
• Free version available

Cons

• Can feel impersonal
• Needs promotion to get votes
• No text responses
• Limited customization in free version

Pricing Comparison

Get Satisfaction

• Freemium
• Subscription-Based

All Our Ideas

• Freemium