Get Satisfaction vs All Our Ideas

Struggling to choose between Get Satisfaction and All Our Ideas? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, All Our Ideas is a Online Services product tagged with crowdsourcing, feedback, polling, prioritization, rankings, voting.

Its standout features include Crowdsourcing, Idea generation, Feedback gathering, Prioritization, Consensus building, and it shines with pros like Easy to set up and use, Engages large groups, Uncovers unexpected insights, Quantifies opinions, Free version available.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Get Satisfaction

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Categories:
customer-service feedback community

Get Satisfaction Features

  1. Knowledge base
  2. Community forums
  3. Analytics and reporting
  4. Mobile app
  5. Integration with social media
  6. Ticketing system
  7. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Provides insights into customer needs

Integrates with popular platforms

Mobile access

Customizable interface

Cons

Can be expensive for large companies

Setup and customization requires time

Limitations in free plan

No native phone support


All Our Ideas

All Our Ideas

All Our Ideas is an online platform for crowdsourcing opinions and gathering feedback. It allows administrators to add suggested ideas or concepts, then site visitors can vote on those ideas, effectively ranking them. The software is useful for gaining consensus or priorities on a variety of topics.

Categories:
crowdsourcing feedback polling prioritization rankings voting

All Our Ideas Features

  1. Crowdsourcing
  2. Idea generation
  3. Feedback gathering
  4. Prioritization
  5. Consensus building

Pricing

  • Freemium

Pros

Easy to set up and use

Engages large groups

Uncovers unexpected insights

Quantifies opinions

Free version available

Cons

Can feel impersonal

Needs promotion to get votes

No text responses

Limited customization in free version