Get Satisfaction vs FormSite

Struggling to choose between Get Satisfaction and FormSite? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, FormSite is a Business & Commerce product tagged with form-builder, online-forms, surveys, drag-and-drop, conditional-logic, reporting.

Its standout features include Drag-and-drop form builder, Conditional logic, Data integration, Reporting and analytics, Form distribution, Mobile optimization, Multi-language support, and it shines with pros like User-friendly interface, Powerful form building capabilities, Robust analytics and reporting, Integrates with many third-party apps, Good customer support.

Feature	Get Satisfaction	FormSite
Overall Score	N/A	N/A
Primary Category	Online Services	Business & Commerce

Product Overview

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

FormSite

Description: FormSite is a form builder software that allows users to easily create online forms and surveys. It has a drag-and-drop interface for building forms and includes features like data integration, conditional logic, and reporting.

Key Features Comparison

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

FormSite Features

• Drag-and-drop form builder
• Conditional logic
• Data integration
• Reporting and analytics
• Form distribution
• Mobile optimization
• Multi-language support

Pros & Cons Analysis

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

FormSite

Pros

• User-friendly interface
• Powerful form building capabilities
• Robust analytics and reporting
• Integrates with many third-party apps
• Good customer support

Cons

• Can get pricey for larger organizations
• Limited free plan
• Some features only in higher tiers

Pricing Comparison

Get Satisfaction

• Freemium
• Subscription-Based

FormSite

• Freemium
• Subscription-Based