Get Satisfaction vs FormSite

Struggling to choose between Get Satisfaction and FormSite? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, FormSite is a Business & Commerce product tagged with form-builder, online-forms, surveys, drag-and-drop, conditional-logic, reporting.

Its standout features include Drag-and-drop form builder, Conditional logic, Data integration, Reporting and analytics, Form distribution, Mobile optimization, Multi-language support, and it shines with pros like User-friendly interface, Powerful form building capabilities, Robust analytics and reporting, Integrates with many third-party apps, Good customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Get Satisfaction

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Categories:
customer-service feedback community

Get Satisfaction Features

  1. Knowledge base
  2. Community forums
  3. Analytics and reporting
  4. Mobile app
  5. Integration with social media
  6. Ticketing system
  7. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Provides insights into customer needs

Integrates with popular platforms

Mobile access

Customizable interface

Cons

Can be expensive for large companies

Setup and customization requires time

Limitations in free plan

No native phone support


FormSite

FormSite

FormSite is a form builder software that allows users to easily create online forms and surveys. It has a drag-and-drop interface for building forms and includes features like data integration, conditional logic, and reporting.

Categories:
form-builder online-forms surveys drag-and-drop conditional-logic reporting

FormSite Features

  1. Drag-and-drop form builder
  2. Conditional logic
  3. Data integration
  4. Reporting and analytics
  5. Form distribution
  6. Mobile optimization
  7. Multi-language support

Pricing

  • Freemium
  • Subscription-Based

Pros

User-friendly interface

Powerful form building capabilities

Robust analytics and reporting

Integrates with many third-party apps

Good customer support

Cons

Can get pricey for larger organizations

Limited free plan

Some features only in higher tiers