Get Satisfaction vs Google Moderator

Struggling to choose between Get Satisfaction and Google Moderator? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, Google Moderator is a Online Services product tagged with polling, surveys, voting, collaboration, brainstorming.

Its standout features include Allows users to create polls and surveys, Users can vote and comment on poll options, Integrates with other Google products like YouTube and Blogger, Moderators can manage and analyze poll results, and it shines with pros like Free to use, Simple and intuitive interface, Good for gathering opinions and feedback, Promotes engagement and collaboration.

Feature	Get Satisfaction	Google Moderator
Overall Score	N/A	N/A
Primary Category	Online Services	Online Services

Product Overview

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Google Moderator

Description: Google Moderator is a free online service that allows users to create polls, vote on ideas, ask questions, and receive responses from an engaged audience. It facilitates creative brainstorming, helps prioritize tasks, and enables collaborative decision-making.

Key Features Comparison

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Google Moderator Features

• Allows users to create polls and surveys
• Users can vote and comment on poll options
• Integrates with other Google products like YouTube and Blogger
• Moderators can manage and analyze poll results

Pros & Cons Analysis

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Google Moderator

Pros

• Free to use
• Simple and intuitive interface
• Good for gathering opinions and feedback
• Promotes engagement and collaboration

Cons

• Limited customization options
• No advanced analytics or reporting
• Polls may attract irrelevant or insincere votes
• Requires Google account and services to use fully

Pricing Comparison

Get Satisfaction

• Freemium
• Subscription-Based

Google Moderator

• Free