Get Satisfaction vs Google Moderator

Struggling to choose between Get Satisfaction and Google Moderator? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, Google Moderator is a Online Services product tagged with polling, surveys, voting, collaboration, brainstorming.

Its standout features include Allows users to create polls and surveys, Users can vote and comment on poll options, Integrates with other Google products like YouTube and Blogger, Moderators can manage and analyze poll results, and it shines with pros like Free to use, Simple and intuitive interface, Good for gathering opinions and feedback, Promotes engagement and collaboration.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Get Satisfaction

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Categories:
customer-service feedback community

Get Satisfaction Features

  1. Knowledge base
  2. Community forums
  3. Analytics and reporting
  4. Mobile app
  5. Integration with social media
  6. Ticketing system
  7. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Provides insights into customer needs

Integrates with popular platforms

Mobile access

Customizable interface

Cons

Can be expensive for large companies

Setup and customization requires time

Limitations in free plan

No native phone support


Google Moderator

Google Moderator

Google Moderator is a free online service that allows users to create polls, vote on ideas, ask questions, and receive responses from an engaged audience. It facilitates creative brainstorming, helps prioritize tasks, and enables collaborative decision-making.

Categories:
polling surveys voting collaboration brainstorming

Google Moderator Features

  1. Allows users to create polls and surveys
  2. Users can vote and comment on poll options
  3. Integrates with other Google products like YouTube and Blogger
  4. Moderators can manage and analyze poll results

Pricing

  • Free

Pros

Free to use

Simple and intuitive interface

Good for gathering opinions and feedback

Promotes engagement and collaboration

Cons

Limited customization options

No advanced analytics or reporting

Polls may attract irrelevant or insincere votes

Requires Google account and services to use fully