Get Satisfaction vs Wantoo.io

Struggling to choose between Get Satisfaction and Wantoo.io? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, Wantoo.io is a Business & Commerce product tagged with survey, review, feedback-management, customer-experience.

Its standout features include Feedback collection, Feedback analysis, Action planning, Integration with other tools, and it shines with pros like Easy to use interface, Powerful analytics and reporting, Customizable surveys, Automated workflows.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Get Satisfaction

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Categories:
customer-service feedback community

Get Satisfaction Features

  1. Knowledge base
  2. Community forums
  3. Analytics and reporting
  4. Mobile app
  5. Integration with social media
  6. Ticketing system
  7. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Provides insights into customer needs

Integrates with popular platforms

Mobile access

Customizable interface

Cons

Can be expensive for large companies

Setup and customization requires time

Limitations in free plan

No native phone support


Wantoo.io

Wantoo.io

Wantoo.io is a software that helps businesses manage customer feedback. It allows companies to gather feedback through surveys and reviews, analyze it to identify key insights, and take action to improve products, services and experiences.

Categories:
survey review feedback-management customer-experience

Wantoo.io Features

  1. Feedback collection
  2. Feedback analysis
  3. Action planning
  4. Integration with other tools

Pricing

  • Freemium

Pros

Easy to use interface

Powerful analytics and reporting

Customizable surveys

Automated workflows

Cons

Can be pricey for small businesses

Mobile app needs improvement

Limited customization in free plan