Ghostboard vs InstantCustomer.com

Struggling to choose between Ghostboard and InstantCustomer.com? Both products offer unique advantages, making it a tough decision.

Ghostboard is a Office & Productivity solution with tags like kanban, project-management, task-management, open-source.

It boasts features such as Kanban-style boards, Drag-and-drop task management, Task cards with attachments, comments, due dates, Keyboard shortcuts, Markdown support in cards, Custom fields for cards, Access control and permissions, Third-party integrations and pros including Free and open source, Self-hosted option available, Lightweight and fast interface, Active development and community, Customizable workflows, Available on multiple platforms.

On the other hand, InstantCustomer.com is a Online Services product tagged with live-chat, customer-support, realtime-analytics, chat-widgets, agent-collaboration, customer-satisfaction-surveys.

Its standout features include Customizable chat widgets, Real-time visitor analytics, Agent collaboration tools, Customer satisfaction surveys, and it shines with pros like Helps businesses connect with potential customers in real-time, Provides detailed visitor analytics to improve customer experience, Enables team collaboration for better customer support, Allows collecting customer feedback through surveys.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Ghostboard

Ghostboard

Ghostboard is an open-source alternative to Trello for kanban project management. It allows users to create boards, lists, and cards to organize tasks and projects in a flexible way, with features like drag-and-drop, attachments, due dates, and more.

Categories:
kanban project-management task-management open-source

Ghostboard Features

  1. Kanban-style boards
  2. Drag-and-drop task management
  3. Task cards with attachments, comments, due dates
  4. Keyboard shortcuts
  5. Markdown support in cards
  6. Custom fields for cards
  7. Access control and permissions
  8. Third-party integrations

Pricing

  • Open Source
  • Self-Hosted

Pros

Free and open source

Self-hosted option available

Lightweight and fast interface

Active development and community

Customizable workflows

Available on multiple platforms

Cons

Missing some features of paid tools like Trello

Limited native integrations

Mobile apps need improvement

Steeper learning curve than some tools

Not ideal for large enterprises


InstantCustomer.com

InstantCustomer.com

InstantCustomer.com is a live chat and customer support software designed to help businesses connect with potential customers in real-time. It offers features like customizable chat widgets, real-time visitor analytics, agent collaboration tools, and customer satisfaction surveys.

Categories:
live-chat customer-support realtime-analytics chat-widgets agent-collaboration customer-satisfaction-surveys

InstantCustomer.com Features

  1. Customizable chat widgets
  2. Real-time visitor analytics
  3. Agent collaboration tools
  4. Customer satisfaction surveys

Pricing

  • Freemium
  • Subscription-Based

Pros

Helps businesses connect with potential customers in real-time

Provides detailed visitor analytics to improve customer experience

Enables team collaboration for better customer support

Allows collecting customer feedback through surveys

Cons

Limited free plan with basic features

Pricing can be expensive for small businesses

Requires learning curve to set up and configure