Ghostboard vs TrackingDesk

Struggling to choose between Ghostboard and TrackingDesk? Both products offer unique advantages, making it a tough decision.

Ghostboard is a Office & Productivity solution with tags like kanban, project-management, task-management, open-source.

It boasts features such as Kanban-style boards, Drag-and-drop task management, Task cards with attachments, comments, due dates, Keyboard shortcuts, Markdown support in cards, Custom fields for cards, Access control and permissions, Third-party integrations and pros including Free and open source, Self-hosted option available, Lightweight and fast interface, Active development and community, Customizable workflows, Available on multiple platforms.

On the other hand, TrackingDesk is a Business & Commerce product tagged with help-desk, ticketing, task-management, document-sharing, team-collaboration.

Its standout features include Cloud-based help desk software, Track support tickets, Manage customer conversations, Organize tasks, Share documents, Collaborate with team members, User-friendly interface, and it shines with pros like Cloud-based for easy access and scalability, Comprehensive ticket management system, Streamlined customer communication, Collaborative tools for team coordination, Intuitive user interface.

Feature	Ghostboard	TrackingDesk
Overall Score	N/A	N/A
Primary Category	Office & Productivity	Business & Commerce

Product Overview

Ghostboard

Description: Ghostboard is an open-source alternative to Trello for kanban project management. It allows users to create boards, lists, and cards to organize tasks and projects in a flexible way, with features like drag-and-drop, attachments, due dates, and more.

TrackingDesk

Description: TrackingDesk is a cloud-based help desk software that enables businesses to track support tickets, manage customer conversations, organize tasks, share documents, and collaborate with team members all from a user-friendly interface.

Key Features Comparison

Ghostboard Features

• Kanban-style boards
• Drag-and-drop task management
• Task cards with attachments, comments, due dates
• Keyboard shortcuts
• Markdown support in cards
• Custom fields for cards
• Access control and permissions
• Third-party integrations

TrackingDesk Features

• Cloud-based help desk software
• Track support tickets
• Manage customer conversations
• Organize tasks
• Share documents
• Collaborate with team members
• User-friendly interface

Pros & Cons Analysis

Ghostboard

Pros

• Free and open source
• Self-hosted option available
• Lightweight and fast interface
• Active development and community
• Customizable workflows
• Available on multiple platforms

Cons

• Missing some features of paid tools like Trello
• Limited native integrations
• Mobile apps need improvement
• Steeper learning curve than some tools
• Not ideal for large enterprises

TrackingDesk

Pros

• Cloud-based for easy access and scalability
• Comprehensive ticket management system
• Streamlined customer communication
• Collaborative tools for team coordination
• Intuitive user interface

Cons

• Limited customization options
• Potential data security concerns with cloud-based storage
• May lack advanced features compared to enterprise-level help desk solutions
• Pricing can be on the higher end for small businesses

Pricing Comparison

Ghostboard

• Open Source
• Self-Hosted

TrackingDesk

• Subscription-Based