GoSquared vs Chatwoot

Struggling to choose between GoSquared and Chatwoot? Both products offer unique advantages, making it a tough decision.

GoSquared is a Online Services solution with tags like realtime, visitor-tracking, traffic-analysis, funnel-visualization.

It boasts features such as Real-time visitor monitoring, Traffic source analysis, Funnel visualization, Heatmaps, Form analytics, A/B testing, Session recordings and pros including Easy to implement, Intuitive dashboard, Good customer support, Affordable pricing, Useful integrations.

On the other hand, Chatwoot is a Social & Communications product tagged with opensource, customer-engagement, conversations, website, mobile-app, realtime, unlimited-agents, canned-responses, contact-forms, integrations.

Its standout features include Unlimited agents, Canned responses, Contact forms, Real-time chat, Team inbox, Conversation tagging, Chatbot integration, Third-party integrations, and it shines with pros like Open source, Free for unlimited agents, Customizable and extensible, Self-hosted option available, Good documentation, Active development community.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

GoSquared

GoSquared

GoSquared is a real-time web analytics platform that provides insights into visitor behavior on websites and apps. It offers features like live visitor monitoring, traffic source analysis, and funnel visualization.

Categories:
realtime visitor-tracking traffic-analysis funnel-visualization

GoSquared Features

  1. Real-time visitor monitoring
  2. Traffic source analysis
  3. Funnel visualization
  4. Heatmaps
  5. Form analytics
  6. A/B testing
  7. Session recordings

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to implement

Intuitive dashboard

Good customer support

Affordable pricing

Useful integrations

Cons

Limited customization options

No keyword tracking

Lacks advanced segmentation


Chatwoot

Chatwoot

Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting their website or mobile app in real-time. Key features include unlimited agents, canned responses, contact forms, and integrations with other software.

Categories:
opensource customer-engagement conversations website mobile-app realtime unlimited-agents canned-responses contact-forms integrations

Chatwoot Features

  1. Unlimited agents
  2. Canned responses
  3. Contact forms
  4. Real-time chat
  5. Team inbox
  6. Conversation tagging
  7. Chatbot integration
  8. Third-party integrations

Pricing

  • Open Source
  • Freemium

Pros

Open source

Free for unlimited agents

Customizable and extensible

Self-hosted option available

Good documentation

Active development community

Cons

Limited native integrations

Can be resource intensive to self-host

Mobile app needs improvement

Steeper learning curve than some competitors