GoSupportNow vs UltraViewer

Struggling to choose between GoSupportNow and UltraViewer? Both products offer unique advantages, making it a tough decision.

GoSupportNow is a Business & Commerce solution with tags like help-desk, customer-support, ticketing, knowledge-base, community-forums, chat, analytics.

It boasts features such as Ticketing system, Knowledge base, Community forums, Live chat, Analytics and reporting, Customizable branding, Integrations with popular apps and pros including Comprehensive customer support solution, Easy to use and set up, Scalable for businesses of all sizes, Robust reporting and analytics, Collaborative features for team management.

On the other hand, UltraViewer is a Remote Work & Education product tagged with remote-desktop, crossplatform, free.

Its standout features include Remote desktop access, File transfer, Screen recording, Chat, Works across platforms, and it shines with pros like Free, Lightweight, Easy to use, Cross-platform compatibility.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

GoSupportNow

GoSupportNow

GoSupportNow is a help desk and customer support software that allows companies to manage customer queries and provide fast resolutions. It includes features like ticketing, knowledge base, community forums, chat, analytics, and more.

Categories:
Business & Commerce Customer Service & Support
help-desk customer-support ticketing knowledge-base community-forums chat analytics

GoSupportNow Features

  1. Ticketing system
  2. Knowledge base
  3. Community forums
  4. Live chat
  5. Analytics and reporting
  6. Customizable branding
  7. Integrations with popular apps

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

Comprehensive customer support solution

Easy to use and set up

Scalable for businesses of all sizes

Robust reporting and analytics

Collaborative features for team management

Cons

Limited customization options in the free plan

Pricing can be expensive for larger teams

Mobile app functionality could be improved

UltraViewer

UltraViewer

UltraViewer is a free remote desktop software that allows users to access computers and servers remotely. It is lightweight, easy to use, and works across platforms including Windows, Mac, Linux, iOS and Android.

Categories:
Remote Work & Education Remote Desktop
remote-desktop crossplatform free

UltraViewer Features

  1. Remote desktop access
  2. File transfer
  3. Screen recording
  4. Chat
  5. Works across platforms

Pricing

  • Free
  • Freemium

Pros

Free

Lightweight

Easy to use

Cross-platform compatibility

Cons

Limited features compared to paid options

Data privacy concerns