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GoSupportNow

GoSupportNow is a help desk and customer support software that allows companies to manage customer queries and provide fast resolutions. It includes features like ticketing, knowledge base, community forums, chat, analytics, and more.
GoSupportNow alternatives ➤

What is GoSupportNow?

GoSupportNow is a cloud-based help desk and customer support software designed for companies of all sizes. It provides a complete set of tools to help support teams deliver exceptional customer service and resolve issues quickly.

Key features of GoSupportNow include:

  • Ticketing system to track, prioritize and solve customer support tickets
  • Knowledge base to document solutions to common problems
  • Community forums where customers can find answers and interact with each other
  • Live chat to enable real-time customer conversations
  • Call center capabilities for voice and phone support
  • Analytics and reports to gain insights from support interactions
  • Customizable support portal where customers can self-serve
  • Automation to streamline repetitive support tasks
  • Integrations with other business apps like CRM, billing systems etc.

GoSupportNow focuses on providing an omnichannel support platform that makes it easy for customers to get help through their preferred channel. The intuitive interface allows agents to manage conversations across channels from a unified desktop.

With its scalability and flexibility, GoSupportNow is suited for high-growth companies that aim to deliver personalized and proactive support. Robust security, compliance and data protection features further make it ideal for businesses dealing with sensitive customer data.

Official Links

Official Website
www.gosupportnow.com

The Best GoSupportNow Alternatives

Top Apps like GoSupportNow

Remmina, mRemoteNG, UltraViewer, TeamViewer, AnyDesk, RustDesk, TightVNC, DWService, NoMachine, GoTo Resolve, Remotely, join.me are some alternatives to GoSupportNow.
Sugggest an alternative ❐

Remmina

Remmina is an open-source application for connecting to remote desktops and applications. It supports multiple protocols including RDP, VNC, NX, XDMCP, and SSH. Some key features of Remmina include:Intuitive graphical user interface with a tabbed interface allowing multiple remote connections.Supports resolution scaling, clipboard synchronization, file transfers, and SSH...

MRemoteNG

mRemoteNG is an open-source, tabbed, multi-protocol, remote connections manager for Windows. It allows you to view all your remote connections in one place with an easy to use interface.Some key features of mRemoteNG include:Supports many protocols like RDP, VNC, SSH, Telnet, rlogin, and RAW SocketOrganize connections into folders...

UltraViewer

UltraViewer is a popular free remote desktop software used to access computers and servers remotely. It allows you to view and fully control remote computers as if you were sitting directly in front of them.Some key features of UltraViewer include:Works across platforms (Windows, Mac, Linux, iOS, Android)Easy...

TeamViewer

TeamViewer is a comprehensive remote desktop software used for remote access, remote support, online meetings, web conferencing, and file transfer between computers and mobile devices. It uses a very fast and secure connection across the internet to connect to multiple devices simultaneously.Some key features of TeamViewer include:Easy remote...

AnyDesk

AnyDesk is a proprietary remote desktop software developed by the German software company AnyDesk Software GmbH. It enables users to access one computer from another computer or mobile device remotely. AnyDesk is lightweight, easy to use and works across multiple operating systems.Some key features of AnyDesk include:Remote control...

RustDesk

RustDesk is an open-source, cross-platform remote desktop application that allows users to securely access other computers over the internet. Developed in Rust programming language, it places a strong emphasis on security and performance.Some key features of RustDesk include:End-to-end encryption of all communication channelsPeer-to-peer connectivity without any central servers...

TightVNC

TightVNC is a popular free and open source remote desktop software application used to access and control remote computers. It uses the RFB (Remote Framebuffer) protocol, which is an open protocol standard for remote access to graphical user interfaces, to allow users to view and interact with remote desktop environments...

DWService

DWService is an open-source data warehouse application designed to handle large volumes of data for analytics and business intelligence. It allows organizations to consolidate data from multiple sources, organize it into a unified structure, and perform complex queries and reporting.Key features of DWService include:Flexible extract, transform and load...

NoMachine

NoMachine is a fast and high-performance remote desktop software solution that allows users to access one computer from another computer or mobile device. It works by installing a host module on the computer you want to access, and a client module on the device you want to access it from...

GoTo Resolve

GoTo Resolve is a cloud-based help desk software solution designed for IT support teams and customer service organizations. It provides a variety of features to help manage customer inquiries, IT tickets, tasks, assets, and knowledge in one central platform.Key features of GoTo Resolve include:Ticketing system to track customer...

Remotely

Remotely is a free and open source remote access and remote administration software. It allows users to access, control, and manage computers and servers remotely from anywhere using a simple web-based interface.Key features of Remotely include:Remote Desktop - Remotely offers full remote desktop control, allowing users to access...

Join.me

join.me is a popular web conferencing and online meeting software designed for businesses of all sizes. It allows users to host meetings, webinars, presentations, sales pitches, training sessions etc. with anyone, anytime, on any device.With join.me, you can share your screen in real-time to demonstrate products, applications...