GoTo Meeting vs omNovia

Struggling to choose between GoTo Meeting and omNovia? Both products offer unique advantages, making it a tough decision.

GoTo Meeting is a Remote Work & Education solution with tags like video-conferencing, screen-sharing, online-meetings, webinars.

It boasts features such as Video conferencing, Screen sharing, Audio conferencing, Webinars, Meeting recording, Participant management, Mobile apps, Integrations with popular productivity tools and pros including Reliable and user-friendly platform, Supports a wide range of devices and operating systems, Offers a variety of features for effective collaboration, Provides good audio and video quality, Secure and encrypted meetings.

On the other hand, omNovia is a Business & Commerce product tagged with cloudbased, customer-service, omnichannel, ticketing, live-chat, email, knowledge-base, analytics.

Its standout features include Omnichannel support, Ticketing system, Live chat, Email management, Knowledge base, Advanced analytics, SLA management, Automation workflows, Real-time dashboards, and it shines with pros like Easy to use interface, Scalable - supports large teams, Integrates with many apps, Robust reporting and analytics, Omnichannel support in one platform.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

GoTo Meeting

GoTo Meeting

GoToMeeting is a popular web conferencing and online meeting software. It allows users to host video conferences, webinars, conference calls, and screen sharing sessions with colleagues and clients across devices.

Categories:
video-conferencing screen-sharing online-meetings webinars

GoTo Meeting Features

  1. Video conferencing
  2. Screen sharing
  3. Audio conferencing
  4. Webinars
  5. Meeting recording
  6. Participant management
  7. Mobile apps
  8. Integrations with popular productivity tools

Pricing

  • Subscription-Based

Pros

Reliable and user-friendly platform

Supports a wide range of devices and operating systems

Offers a variety of features for effective collaboration

Provides good audio and video quality

Secure and encrypted meetings

Cons

Relatively expensive compared to some alternatives

Limited free plan features

Can be complex for non-technical users

Customization options are limited


omNovia

omNovia

omNovia is a cloud-based customer service software that provides omni-channel support and helps companies deliver exceptional customer experiences. It offers features like ticketing, live chat, email management, knowledge base, and advanced analytics.

Categories:
cloudbased customer-service omnichannel ticketing live-chat email knowledge-base analytics

OmNovia Features

  1. Omnichannel support
  2. Ticketing system
  3. Live chat
  4. Email management
  5. Knowledge base
  6. Advanced analytics
  7. SLA management
  8. Automation workflows
  9. Real-time dashboards

Pricing

  • Subscription-Based

Pros

Easy to use interface

Scalable - supports large teams

Integrates with many apps

Robust reporting and analytics

Omnichannel support in one platform

Cons

Can be pricey for small businesses

Mobile app needs improvement

Setup and configuration can be complex initially