Struggling to choose between GoTo Resolve and Box SimpleShare? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, Box SimpleShare is a File Sharing product tagged with cloud, file-sharing, collaboration, storage, sync.
Its standout features include Unlimited storage, File sharing, Access files from any device, Simple permissions controls, Integrations with Google Apps and Office, and it shines with pros like Free, Unlimited storage, Easy file sharing, Accessible from anywhere.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
Box SimpleShare is a free cloud content management and file sharing service for individuals. It allows users to store, share, and access files online from any device. The basic version includes unlimited storage, simple permissions controls, and integrations with Google Apps and Office.