Struggling to choose between GoTo Resolve and Distant Desktop? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, Distant Desktop is a Remote Work & Education product tagged with remote-access, remote-desktop, remote-working, it-support.
Its standout features include Remote desktop connection, File transfer, Multi-monitor support, Recording sessions, Chat, Virtual private network, and it shines with pros like Easy to use interface, Secure encrypted connections, Cross-platform support, Flexible licensing options.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
Distinct Desktop is a remote access software that allows users to remotely connect to and control other computers. It facilitates remote working and IT support by enabling full access to files, applications, settings, over a secure connection.