Struggling to choose between GoTo Resolve and Goverlan Reach? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, Goverlan Reach is a Network & Admin product tagged with asset-tracking, hardware-management, software-management, endpoint-management, it-automation.
Its standout features include Asset discovery and inventory, Software license management, Patch management, Remote control and support, Endpoint security management, IT task automation, Reporting and dashboards, and it shines with pros like Comprehensive feature set for IT asset management, Agentless and agent-based discovery options, Good mix of out-of-the-box and customizable reports, Intuitive interface and navigation, Scales well for large environments.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
Goverlan Reach is an IT asset management and endpoint management software that allows organizations to track hardware and software assets, monitor device health, enforce policies, and automate IT tasks. It provides a centralized view of the IT environment.