GoTo Resolve vs Remote.it

Struggling to choose between GoTo Resolve and Remote.it? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, Remote.it is a Remote Work & Education product tagged with remote-access, remote-support, it-management, screen-sharing.

Its standout features include Screen sharing, Unattended remote access, Remote printing, File transfer, Remote reboot, Remote command prompt, Mobile device support, Multi-platform support (Windows, Mac, Linux), Remote monitoring, Chat, Annotations, and it shines with pros like Easy to use interface, No client software required, Works through firewalls and proxies, Secure encrypted connections, Mobile apps available, Integrates with help desk platforms.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.