Remote.it
Remote.it is a remote access and remote support software that allows IT professionals to remotely connect to computers and mobile devices to fix issues, provide support, and manage devices. It offers features like screen sharing, unattended access, multi-platform support, and mob
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Remote.it: Remote Access and Support Softwares
Remote.it allows IT professionals to remotely connect to computers and mobile devices to fix issues, provide support, and manage devices with features like screen sharing, unattended access, multi-platform support, and mobile device support.
What is Remote.it?
Remote.it is a leading remote access and remote support software designed to help IT teams efficiently manage, support, and fix issues with remote computers and devices. It allows technicians to quickly connect to PCs, Macs, smartphones, tablets, POS systems, servers, and more through a fast, secure, and easy-to-use remote desktop connection.
With Remote.it, techs can access devices on-demand or with unattended access anytime. Its key features include remote desktop control with multi-monitor support, file transfer, device information, remote scripting, system diagnostics, chat, video recording, and more. It offers robust mobile device support for both Android and iOS.
The software is used by over 10,000 businesses and supports a wide range of operating systems including Windows, macOS, Linux distributions and Raspberry Pi OS. It scales for teams of any size and integrates with popular business apps like ServiceNow, ConnectWise Manage, Zendesk, and Slack.
Overall, Remote.it provides a fast, secure, and reliable way for help desk technicians and IT support teams to remotely access, manage, and repair devices from anywhere. With enterprise-grade security protections, detailed auditing and reporting, and flexible pricing plans, it’s a leading solution purpose-built for IT service and support.
Remote.it Features
Features
- Screen sharing
- Unattended remote access
- Remote printing
- File transfer
- Remote reboot
- Remote command prompt
- Mobile device support
- Multi-platform support (Windows, Mac, Linux)
- Remote monitoring
- Chat
- Annotations
Pricing
- Freemium
- Subscription-Based
Pros
Easy to use interface
No client software required
Works through firewalls and proxies
Secure encrypted connections
Mobile apps available
Integrates with help desk platforms
Cons
Limited free plan
Can be expensive for larger teams
Lacks some advanced features of competitors
Official Links
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