Splashtop Remote Support
Splashtop Remote Support is a remote access and support software that allows IT professionals to remotely access computers and mobile devices to provide technical support. It offers features like file transfer, remote printing, chat, etc.
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Splashtop Remote Support: Remote Access and Support Software
A remote access and support software for IT professionals to remotely access computers and mobile devices, providing technical support with features like file transfer, remote printing, and chat.
What is Splashtop Remote Support?
Splashtop Remote Support is a comprehensive remote access and support solution designed specifically for managed service providers (MSPs), corporate IT teams, and support organizations. It enables technicians to remotely access computers and mobile devices to diagnose problems, resolve support tickets, and provide training.
Key features of Splashtop Remote Support include:
- Remote desktop access - Securely access remote computers with high performance remote control.
- Broad device support - Remotely access Windows, Mac, iOS, Android, and Linux devices.
- Unattended access - Gain access to unattended remote systems using generated access codes.
- File transfer - Transfer files between the technician and remote system.
- Chat - Instant messaging to collaborate with end users.
- Reboot/reconnect - Remotely reboot and reconnect to systems.
- Remote printing and scanning - Print remote documents locally.
- Recording - Record remote sessions into video files.
- iOS screen mirroring - Mirror iOS device screens for live demos.
Splashtop Remote Support streamlines IT workflows with enterprise-grade security features, flexible deployment options on-premise or SaaS cloud, multi-platform support, and value-added capabilities. It helps support teams improve efficiency, deliver better services, and reduce costs.
Splashtop Remote Support Features
Features
- Remote desktop access
- Unattended remote access
- File transfer
- Remote print
- Remote reboot and restart
- Multi-monitor support
- Annotations
- Chat
- Recording
- Mobile device support
Pricing
- Freemium
- Subscription-Based
Pros
Easy to use interface
Fast performance
Secure encrypted connections
Flexible pricing options
Mobile access
Broad platform support
Cons
Can be expensive for larger teams
Limited customization options
Must maintain separate mobile app
Requires port forwarding for unattended access
Official Links
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