What is Splashtop Remote Support?
Splashtop Remote Support is a comprehensive remote access and support solution designed specifically for managed service providers (MSPs), corporate IT teams, and support organizations. It enables technicians to remotely access computers and mobile devices to diagnose problems, resolve support tickets, and provide training.
Key features of Splashtop Remote Support include:
- Remote desktop access - Securely access remote computers with high performance remote control.
- Broad device support - Remotely access Windows, Mac, iOS, Android, and Linux devices.
- Unattended access - Gain access to unattended remote systems using generated access codes.
- File transfer - Transfer files between the technician and remote system.
- Chat - Instant messaging to collaborate with end users.
- Reboot/reconnect - Remotely reboot and reconnect to systems.
- Remote printing and scanning - Print remote documents locally.
- Recording - Record remote sessions into video files.
- iOS screen mirroring - Mirror iOS device screens for live demos.
Splashtop Remote Support streamlines IT workflows with enterprise-grade security features, flexible deployment options on-premise or SaaS cloud, multi-platform support, and value-added capabilities. It helps support teams improve efficiency, deliver better services, and reduce costs.