Cobrowse.io vs Remote.it

Struggling to choose between Cobrowse.io and Remote.it? Both products offer unique advantages, making it a tough decision.

Cobrowse.io is a Online Services solution with tags like cobrowsing, video-chat, screen-sharing, customer-engagement, realtime-support.

It boasts features such as Co-browsing, Video chat, Screen sharing, Real-time support, Session recording, Agent collaboration and pros including Improves customer engagement, Reduces support costs, Increases sales conversions, Enables remote troubleshooting, Builds trust through transparency.

On the other hand, Remote.it is a Remote Work & Education product tagged with remote-access, remote-support, it-management, screen-sharing.

Its standout features include Screen sharing, Unattended remote access, Remote printing, File transfer, Remote reboot, Remote command prompt, Mobile device support, Multi-platform support (Windows, Mac, Linux), Remote monitoring, Chat, Annotations, and it shines with pros like Easy to use interface, No client software required, Works through firewalls and proxies, Secure encrypted connections, Mobile apps available, Integrates with help desk platforms.

Feature	Cobrowse.io	Remote.it
Overall Score	N/A	N/A
Primary Category	Online Services	Remote Work & Education

Product Overview

Cobrowse.io

Description: Cobrowse.io is a customer engagement platform that enables website visitors to interact with customer support agents in real-time through co-browsing, video chat, and screen sharing. It allows agents to guide visitors through the website and troubleshoot issues collaboratively.

Remote.it

Description: Remote.it is a remote access and remote support software that allows IT professionals to remotely connect to computers and mobile devices to fix issues, provide support, and manage devices. It offers features like screen sharing, unattended access, multi-platform support, and mobile device support.

Key Features Comparison

Cobrowse.io Features

• Co-browsing
• Video chat
• Screen sharing
• Real-time support
• Session recording
• Agent collaboration

Remote.it Features

• Screen sharing
• Unattended remote access
• Remote printing
• File transfer
• Remote reboot
• Remote command prompt
• Mobile device support
• Multi-platform support (Windows, Mac, Linux)
• Remote monitoring
• Chat
• Annotations

Pros & Cons Analysis

Cobrowse.io

Pros

• Improves customer engagement
• Reduces support costs
• Increases sales conversions
• Enables remote troubleshooting
• Builds trust through transparency

Cons

• Can be perceived as invasive
• Requires training for agents
• Adds technical complexity
• Increases bandwidth usage
• Limits customer privacy

Remote.it

Pros

• Easy to use interface
• No client software required
• Works through firewalls and proxies
• Secure encrypted connections
• Mobile apps available
• Integrates with help desk platforms

Cons

• Limited free plan
• Can be expensive for larger teams
• Lacks some advanced features of competitors

Pricing Comparison

Cobrowse.io

• Freemium
• Subscription-Based

Remote.it

• Freemium
• Subscription-Based