What is Tactical RMM?
Tactical RMM is a remote monitoring and management (RMM) software that provides IT services providers and managed services providers (MSPs) with the tools they need to efficiently monitor, manage, and support their clients' IT systems and infrastructure. The platform gives MSPs deep visibility and control into client networks, servers, endpoints, and other IT resources.
Some key capabilities and features of Tactical RMM include:
- Remote Monitoring & Alerting - Monitor system health, performance metrics, services, processes and more across networks and devices. Get alerts for critical issues like disk space, memory usage, update failures, etc.
- Patch Management - Automate the patching, updating, and security hardening of operating systems, applications, software, drivers and more across endpoints.
- Device Discovery & Inventory - Discover and inventory hardware devices, software assets, network configuration and more in client environments.
- Automation & Scripting - Pre-built and custom scripts and automation to standardize and streamline IT management and support.
- Asset Management & Audit Reporting - Track IT assets across client environments. Generate detailed audit and compliance reports.
- Remote Access & Control - Securely access endpoints and servers to resolve support issues in real-time.
Overall, Tactical RMM gives MSPs a scalable platform to deliver proactive support and reduce IT issues across client devices and systems. Integrations with professional services automation (PSA), identity and access management (IAM) tools, and more make it a flexible RMM choice for MSPs.