What is ConnectWise Automate?
ConnectWise Automate is a comprehensive remote monitoring and management (RMM) platform designed specifically for managed service providers (MSPs), IT service providers, and internal IT departments. It provides a unified remote monitoring, management, patching, and endpoint security solution to streamline IT operations.
Key features of ConnectWise Automate include:
- Remote Monitoring & Management - Remotely monitor servers, workstations, network devices, processes, services etc. Reboot machines, kill processes, manage services and more.
- Patch Management - Automate patch management across applications, operating systems using pre-configured and custom patch policies.
- Endpoint Security - Protect endpoints with anti-virus, anti-malware, firewall security, web filtering and application whitelisting.
- Reporting Dashboards - Customizable dashboards to monitor assets health, patch compliance, and track IT operations KPIs.
- Cloud-based Command Center - Unified NOC dashboard for technicians to manage all devices and respond faster.
- Automation Workflows - Pre-configured and custom automation policies, scripts to automate repetitive IT tasks.
- Mobile App Access - Mobile apps for technicians to access dashboards and tools from anywhere.
- Integrations - Integrates with Professional Services Automation (PSA), backup tools, AV tools etc.
ConnectWise Automate helps MSPs and IT teams improve operational efficiency, standardize IT processes, and deliver better service levels to end-users.