Tactical RMM vs ConnectWise Automate

Struggling to choose between Tactical RMM and ConnectWise Automate? Both products offer unique advantages, making it a tough decision.

Tactical RMM is a Network & Admin solution with tags like remote-monitoring, management, automation, reporting.

It boasts features such as Remote monitoring, Patch management, Automation, Reporting, Remote access and pros including Intuitive and easy to use interface, Comprehensive feature set for MSPs, Scalable for managing many endpoints, Affordable pricing.

On the other hand, ConnectWise Automate is a Business & Commerce product tagged with remote-monitoring, device-management, msp, rmm.

Its standout features include Remote monitoring and management of client devices and networks, Unified web-based dashboard for technicians, Automated task scheduling and deployment, Asset management and inventory tracking, Scripting and automation capabilities, Reporting and analytics, Ticketing and help desk integration, and it shines with pros like Comprehensive remote management capabilities, Streamlined and efficient workflow for MSPs, Customizable and scalable to meet business needs, Robust security and compliance features, Integrates with other ConnectWise products.

Feature	Tactical RMM	ConnectWise Automate
Overall Score	N/A	N/A
Primary Category	Network & Admin	Business & Commerce

Product Overview

Tactical RMM

Description: Tactical RMM is a remote monitoring and management software designed specifically for IT services providers. It offers patch management, monitoring, automation, reporting, and remote access tools.

ConnectWise Automate

Description: ConnectWise Automate is a remote monitoring and management software designed for managed service providers. It allows technicians to remotely monitor, manage and maintain client devices and networks from a unified web-based dashboard.

Key Features Comparison

Tactical RMM Features

• Remote monitoring
• Patch management
• Automation
• Reporting
• Remote access

ConnectWise Automate Features

• Remote monitoring and management of client devices and networks
• Unified web-based dashboard for technicians
• Automated task scheduling and deployment
• Asset management and inventory tracking
• Scripting and automation capabilities
• Reporting and analytics
• Ticketing and help desk integration

Pros & Cons Analysis

Tactical RMM

Pros

• Intuitive and easy to use interface
• Comprehensive feature set for MSPs
• Scalable for managing many endpoints
• Affordable pricing

Cons

• Lacks some advanced features of competitors
• Mobile app could be improved
• Requires some initial setup time

ConnectWise Automate

Pros

• Comprehensive remote management capabilities
• Streamlined and efficient workflow for MSPs
• Customizable and scalable to meet business needs
• Robust security and compliance features
• Integrates with other ConnectWise products

Cons

• Steep learning curve for new users
• Can be resource-intensive on client devices
• Pricing can be expensive for smaller MSPs
• Limited third-party integration options

Pricing Comparison

Tactical RMM

• Subscription-Based

ConnectWise Automate

• Subscription-Based