ConnectWise Automate vs Tactical RMM

Struggling to choose between ConnectWise Automate and Tactical RMM? Both products offer unique advantages, making it a tough decision.

ConnectWise Automate is a Business & Commerce solution with tags like remote-monitoring, device-management, msp, rmm.

It boasts features such as Remote monitoring and management of client devices and networks, Unified web-based dashboard for technicians, Automated task scheduling and deployment, Asset management and inventory tracking, Scripting and automation capabilities, Reporting and analytics, Ticketing and help desk integration and pros including Comprehensive remote management capabilities, Streamlined and efficient workflow for MSPs, Customizable and scalable to meet business needs, Robust security and compliance features, Integrates with other ConnectWise products.

On the other hand, Tactical RMM is a Network & Admin product tagged with remote-monitoring, management, automation, reporting.

Its standout features include Remote monitoring, Patch management, Automation, Reporting, Remote access, and it shines with pros like Intuitive and easy to use interface, Comprehensive feature set for MSPs, Scalable for managing many endpoints, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ConnectWise Automate

ConnectWise Automate

ConnectWise Automate is a remote monitoring and management software designed for managed service providers. It allows technicians to remotely monitor, manage and maintain client devices and networks from a unified web-based dashboard.

Categories:
remote-monitoring device-management msp rmm

ConnectWise Automate Features

  1. Remote monitoring and management of client devices and networks
  2. Unified web-based dashboard for technicians
  3. Automated task scheduling and deployment
  4. Asset management and inventory tracking
  5. Scripting and automation capabilities
  6. Reporting and analytics
  7. Ticketing and help desk integration

Pricing

  • Subscription-Based

Pros

Comprehensive remote management capabilities

Streamlined and efficient workflow for MSPs

Customizable and scalable to meet business needs

Robust security and compliance features

Integrates with other ConnectWise products

Cons

Steep learning curve for new users

Can be resource-intensive on client devices

Pricing can be expensive for smaller MSPs

Limited third-party integration options


Tactical RMM

Tactical RMM

Tactical RMM is a remote monitoring and management software designed specifically for IT services providers. It offers patch management, monitoring, automation, reporting, and remote access tools.

Categories:
remote-monitoring management automation reporting

Tactical RMM Features

  1. Remote monitoring
  2. Patch management
  3. Automation
  4. Reporting
  5. Remote access

Pricing

  • Subscription-Based

Pros

Intuitive and easy to use interface

Comprehensive feature set for MSPs

Scalable for managing many endpoints

Affordable pricing

Cons

Lacks some advanced features of competitors

Mobile app could be improved

Requires some initial setup time