Struggling to choose between GoTo Resolve and Remotix? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, Remotix is a Remote Work & Education product tagged with remote-desktop, remote-access, file-transfer, vpn, crossplatform.
Its standout features include Remote desktop access, File transfer, VPN connections, Cross-platform - works on Windows, Mac, Linux, iOS and Android, Collaboration tools, Recording remote sessions, Drag and drop file transfers, Multi-monitor support, Wake-on-LAN, Port forwarding, Copy-paste between local and remote machine, End-to-end encryption, and it shines with pros like Easy to use interface, Good performance, Reliable connections, Secure encryption, Affordable pricing.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
Remotix is a remote desktop software that allows users to securely access computers and servers from any device. It enables remote control, file transfer, VPN connections, and more. Remotix works across platforms and emphasizes ease of use and versatility.