Struggling to choose between GoTo Resolve and Wayk Now? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, Wayk Now is a Remote Work & Education product tagged with remote-access, remote-support, remote-control, it-support.
Its standout features include Remote desktop access, Unattended access, File transfer, Remote printing, Remote reboot, Session recording, Chat, Mobile device support, and it shines with pros like Easy to use, Secure encrypted connections, No VPN required, Works behind firewalls, Mobile app available, Affordable pricing.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
Wayk Now is a remote access software that allows IT teams to provide secure remote support and access devices from anywhere. It enables remote control of computers, servers, mobile devices without the need for VPN.