GoToMyPC vs GoTo Resolve

Struggling to choose between GoToMyPC and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

GoToMyPC is a Remote Work & Education solution with tags like remote-desktop, file-access, application-access, network-access.

It boasts features such as Remote access to your PC or Mac from any other computer, smartphone or tablet, High-performance remote desktop connection, File transfer between computers, Multi-monitor support, Drawing tools for screen annotation, Easy remote printing from any device, Remote wake to access your always-on PC, Strong encryption and security and pros including Simple and intuitive interface, Fast performance even over slower connections, Secure encrypted connections, Flexible access from many devices, File transfer capabilities, Drawing tools for collaboration, Wake sleeping computer remotely.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	GoToMyPC	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

GoToMyPC

Description: GoToMyPC is a remote desktop software that allows users to access their desktop computers remotely from any other computer or mobile device. It enables working on files, applications, and network resources as if sitting in front of the remote computer.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

GoToMyPC Features

• Remote access to your PC or Mac from any other computer, smartphone or tablet
• High-performance remote desktop connection
• File transfer between computers
• Multi-monitor support
• Drawing tools for screen annotation
• Easy remote printing from any device
• Remote wake to access your always-on PC
• Strong encryption and security

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

GoToMyPC

Pros

• Simple and intuitive interface
• Fast performance even over slower connections
• Secure encrypted connections
• Flexible access from many devices
• File transfer capabilities
• Drawing tools for collaboration
• Wake sleeping computer remotely

Cons

• Can be expensive for heavy usage
• Limited number of concurrent sessions
• Setup requires port forwarding for remote access
• No Linux version
• Lacks some advanced features of competitors

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

GoToMyPC

• Subscription-Based
• Pay-As-You-Go

GoTo Resolve

• Freemium
• Subscription-Based