Goverlan Reach vs GoTo Resolve

Struggling to choose between Goverlan Reach and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Goverlan Reach is a Network & Admin solution with tags like asset-tracking, hardware-management, software-management, endpoint-management, it-automation.

It boasts features such as Asset discovery and inventory, Software license management, Patch management, Remote control and support, Endpoint security management, IT task automation, Reporting and dashboards and pros including Comprehensive feature set for IT asset management, Agentless and agent-based discovery options, Good mix of out-of-the-box and customizable reports, Intuitive interface and navigation, Scales well for large environments.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	Goverlan Reach	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Network & Admin	Business & Commerce

Product Overview

Goverlan Reach

Description: Goverlan Reach is an IT asset management and endpoint management software that allows organizations to track hardware and software assets, monitor device health, enforce policies, and automate IT tasks. It provides a centralized view of the IT environment.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

Goverlan Reach Features

• Asset discovery and inventory
• Software license management
• Patch management
• Remote control and support
• Endpoint security management
• IT task automation
• Reporting and dashboards

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

Goverlan Reach

Pros

• Comprehensive feature set for IT asset management
• Agentless and agent-based discovery options
• Good mix of out-of-the-box and customizable reports
• Intuitive interface and navigation
• Scales well for large environments

Cons

• Initial setup and configuration can be complex
• Mobile device management capabilities are limited
• Lacks cloud integration and management features
• Scripting for task automation requires learning a proprietary language

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

Goverlan Reach

• Perpetual License
• Subscription

GoTo Resolve

• Freemium
• Subscription-Based