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HCL Sametime vs Respond Flow

A side-by-side look at HCL Sametime and Respond Flow. For an in-depth review of either product, follow the links below.

HCL Sametime

HCL Sametime

Social & Communications

HCL Sametime is a unified communications and collaboration platform that provides enterprise instant messaging, online meetings, voice and video calling, shared documents and screens, and more. It integrates with common business applications and can be deployed on-premises or in the cloud.

instant-messagingonline-meetingsvoice-callingvideo-callingscreen-sharingcollaboration
Respond Flow

Respond Flow

Business & Commerce

Respond Flow is a customer support software that allows companies to manage conversations across multiple channels like email, chat, and social media from one unified inbox. It features team collaboration tools, canned response templates, and customer analytics.

customer-supportconversationsemailchatsocial-mediaunified-inboxteam-collaborationcanned-responsescustomer-analytics