
Description: Helpcube is a customer service software that allows companies to easily manage customer support across multiple channels like email, live chat, social media, and more. It features ticketing, knowledge base, automation workflows, and analytics.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Freshchat is a customer engagement and support software designed for sales and support teams. It provides features like live chat, bots, shared inboxes, and automation workflows to help teams manage customer conversations across multiple channels.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API