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HelpRange vs Identity Cloud

A side-by-side look at HelpRange and Identity Cloud. For an in-depth review of either product, follow the links below.

HelpRange

HelpRange

Business & Commerce

HelpRange is a customer service software that provides knowledge base, live chat, and help desk features to assist companies in delivering excellent customer support. It allows companies to easily create help articles, interact with customers in real-time through chat, and manage support tickets.

knowledge-baselive-chathelp-deskcustomer-support
Identity Cloud

Identity Cloud

Security & Privacy

Identity Cloud is an identity and access management (IAM) solution that provides single sign-on, multi-factor authentication, user provisioning, governance, and analytics. It secures access to apps and infrastructure in the cloud and on-prem.

identity-managementaccess-managementssomfauser-provisioninggovernanceanalytics