HelpRange vs SalesHandy

Struggling to choose between HelpRange and SalesHandy? Both products offer unique advantages, making it a tough decision.

HelpRange is a Business & Commerce solution with tags like knowledge-base, live-chat, help-desk, customer-support.

It boasts features such as Knowledge base to create and organize help articles, Live chat to interact with customers in real-time, Help desk to manage and respond to support tickets, Customer self-service portal, SLA and response time management, Canned responses to quickly answer common questions, Real-time analytics and reports and pros including Intuitive and easy to use, Great knowledge base capabilities, Multiple support channels - chat, email, social, Helpful canned responses feature, Good value for money.

On the other hand, SalesHandy is a Business & Commerce product tagged with sales, crm, lead-management, contact-management, sales-automation.

Its standout features include Contact Management, Lead Management, Deal Tracking, Email Integration, Sales Forecasting, Reporting and Analytics, Mobile App, Integrations, and it shines with pros like Easy to use interface, Affordable pricing, Lead scoring and rating, Built-in sales reports, Email tracking and templates, Mobile access.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

HelpRange

HelpRange

HelpRange is a customer service software that provides knowledge base, live chat, and help desk features to assist companies in delivering excellent customer support. It allows companies to easily create help articles, interact with customers in real-time through chat, and manage support tickets.

Categories:
knowledge-base live-chat help-desk customer-support

HelpRange Features

  1. Knowledge base to create and organize help articles
  2. Live chat to interact with customers in real-time
  3. Help desk to manage and respond to support tickets
  4. Customer self-service portal
  5. SLA and response time management
  6. Canned responses to quickly answer common questions
  7. Real-time analytics and reports

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use

Great knowledge base capabilities

Multiple support channels - chat, email, social

Helpful canned responses feature

Good value for money

Cons

Mobile app could be better

Some limitations in free plan

Ticket automation is limited

Lacks advanced reporting features


SalesHandy

SalesHandy

SalesHandy is a cloud-based sales CRM software designed for small to medium sized businesses. It includes lead, contact, account management, sales forecasting, email integration, and other sales automation features.

Categories:
sales crm lead-management contact-management sales-automation

SalesHandy Features

  1. Contact Management
  2. Lead Management
  3. Deal Tracking
  4. Email Integration
  5. Sales Forecasting
  6. Reporting and Analytics
  7. Mobile App
  8. Integrations

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Affordable pricing

Lead scoring and rating

Built-in sales reports

Email tracking and templates

Mobile access

Cons

Limited customization options

No offline access

Lacks some advanced CRM features