HelpRange vs SalesHandy

Struggling to choose between HelpRange and SalesHandy? Both products offer unique advantages, making it a tough decision.

HelpRange is a Business & Commerce solution with tags like knowledge-base, live-chat, help-desk, customer-support.

It boasts features such as Knowledge base to create and organize help articles, Live chat to interact with customers in real-time, Help desk to manage and respond to support tickets, Customer self-service portal, SLA and response time management, Canned responses to quickly answer common questions, Real-time analytics and reports and pros including Intuitive and easy to use, Great knowledge base capabilities, Multiple support channels - chat, email, social, Helpful canned responses feature, Good value for money.

On the other hand, SalesHandy is a Business & Commerce product tagged with sales, crm, lead-management, contact-management, sales-automation.

Its standout features include Contact Management, Lead Management, Deal Tracking, Email Integration, Sales Forecasting, Reporting and Analytics, Mobile App, Integrations, and it shines with pros like Easy to use interface, Affordable pricing, Lead scoring and rating, Built-in sales reports, Email tracking and templates, Mobile access.

Feature	HelpRange	SalesHandy
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

HelpRange

Description: HelpRange is a customer service software that provides knowledge base, live chat, and help desk features to assist companies in delivering excellent customer support. It allows companies to easily create help articles, interact with customers in real-time through chat, and manage support tickets.

SalesHandy

Description: SalesHandy is a cloud-based sales CRM software designed for small to medium sized businesses. It includes lead, contact, account management, sales forecasting, email integration, and other sales automation features.

Key Features Comparison

HelpRange Features

• Knowledge base to create and organize help articles
• Live chat to interact with customers in real-time
• Help desk to manage and respond to support tickets
• Customer self-service portal
• SLA and response time management
• Canned responses to quickly answer common questions
• Real-time analytics and reports

SalesHandy Features

• Contact Management
• Lead Management
• Deal Tracking
• Email Integration
• Sales Forecasting
• Reporting and Analytics
• Mobile App
• Integrations

Pros & Cons Analysis

HelpRange

Pros

• Intuitive and easy to use
• Great knowledge base capabilities
• Multiple support channels - chat, email, social
• Helpful canned responses feature
• Good value for money

Cons

• Mobile app could be better
• Some limitations in free plan
• Ticket automation is limited
• Lacks advanced reporting features

SalesHandy

Pros

• Easy to use interface
• Affordable pricing
• Lead scoring and rating
• Built-in sales reports
• Email tracking and templates
• Mobile access

Cons

• Limited customization options
• No offline access
• Lacks some advanced CRM features

Pricing Comparison

HelpRange

• Free
• Freemium
• Subscription-Based

SalesHandy

• Freemium
• Subscription-Based