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HelpTap vs Reference Manager

A side-by-side look at HelpTap and Reference Manager. For an in-depth review of either product, follow the links below.

HelpTap

HelpTap

Business & Commerce

HelpTap is a customer support software that allows companies to easily set up help desks, knowledge bases, and customer support portals. It includes features like ticketing, automation, self-service, community forums, and analytics.

help-deskknowledge-basecustomer-supportticketingautomationselfservicecommunity-forumsanalytics
Reference Manager

Reference Manager

Office & Productivity

Reference Manager is software designed to help researchers organize, manage, and cite their references when writing academic papers. It allows importing references from online databases and PDFs, organizing references into folders, annotating PDFs, and creating bibliographies and citations in Word docs.

academiccitationsbibliographiesresearch