Hookle vs Planable

Struggling to choose between Hookle and Planable? Both products offer unique advantages, making it a tough decision.

Hookle is a Business & Commerce solution with tags like customer-support, feedback, live-chat, messaging.

It boasts features such as Omnichannel support, Live chat, Shared inbox, Help desk, Knowledge base, Surveys and NPS, Ticket management, SLA and reporting, Integrations, Mobile SDK and pros including Easy to use interface, Powerful automation, Multiple support channels, Helpful AI assistant, Affordable pricing, 14-day free trial.

On the other hand, Planable is a Online Services product tagged with social-media, content-scheduling, analytics.

Its standout features include Social media management, Content scheduling, Campaign management, Analytics and reporting, Team collaboration, Client management, Account management, Calendar view, and it shines with pros like Designed for agencies, Easy collaboration, Manages multiple accounts, Robust analytics, Integrates with other tools, User friendly interface.

Feature	Hookle	Planable
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

Hookle

Description: Hookle is a customer support and feedback software that allows companies to communicate with customers across multiple channels like email, live chat, in-app messaging, and more. It helps manage customer conversations and feedback in one centralized platform.

Planable

Description: Planable is a social media management platform designed specifically for marketing agencies. It allows agencies to easily collaborate with clients, manage multiple social media accounts, create and schedule posts, track campaign performance, and more.

Key Features Comparison

Hookle Features

• Omnichannel support
• Live chat
• Shared inbox
• Help desk
• Knowledge base
• Surveys and NPS
• Ticket management
• SLA and reporting
• Integrations
• Mobile SDK

Planable Features

• Social media management
• Content scheduling
• Campaign management
• Analytics and reporting
• Team collaboration
• Client management
• Account management
• Calendar view

Pros & Cons Analysis

Hookle

Pros

• Easy to use interface
• Powerful automation
• Multiple support channels
• Helpful AI assistant
• Affordable pricing
• 14-day free trial

Cons

• Limited customization
• No call center features
• Third-party integrations cost extra

Planable

Pros

• Designed for agencies
• Easy collaboration
• Manages multiple accounts
• Robust analytics
• Integrates with other tools
• User friendly interface

Cons

• Steep learning curve
• Limited customization
• No image editing
• Lacks AI features
• Expensive for small teams

Pricing Comparison

Hookle

• Freemium
• Subscription-Based

Planable

• Subscription-Based