Hookle vs Planable

Struggling to choose between Hookle and Planable? Both products offer unique advantages, making it a tough decision.

Hookle is a Business & Commerce solution with tags like customer-support, feedback, live-chat, messaging.

It boasts features such as Omnichannel support, Live chat, Shared inbox, Help desk, Knowledge base, Surveys and NPS, Ticket management, SLA and reporting, Integrations, Mobile SDK and pros including Easy to use interface, Powerful automation, Multiple support channels, Helpful AI assistant, Affordable pricing, 14-day free trial.

On the other hand, Planable is a Online Services product tagged with social-media, content-scheduling, analytics.

Its standout features include Social media management, Content scheduling, Campaign management, Analytics and reporting, Team collaboration, Client management, Account management, Calendar view, and it shines with pros like Designed for agencies, Easy collaboration, Manages multiple accounts, Robust analytics, Integrates with other tools, User friendly interface.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Hookle

Hookle

Hookle is a customer support and feedback software that allows companies to communicate with customers across multiple channels like email, live chat, in-app messaging, and more. It helps manage customer conversations and feedback in one centralized platform.

Categories:
Business & Commerce Customer Service
customer-support feedback live-chat messaging

Hookle Features

  1. Omnichannel support
  2. Live chat
  3. Shared inbox
  4. Help desk
  5. Knowledge base
  6. Surveys and NPS
  7. Ticket management
  8. SLA and reporting
  9. Integrations
  10. Mobile SDK

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Powerful automation

Multiple support channels

Helpful AI assistant

Affordable pricing

14-day free trial

Cons

Limited customization

No call center features

Third-party integrations cost extra

Planable

Planable

Planable is a social media management platform designed specifically for marketing agencies. It allows agencies to easily collaborate with clients, manage multiple social media accounts, create and schedule posts, track campaign performance, and more.

Categories:
Online Services Social Media Management
social-media content-scheduling analytics

Planable Features

  1. Social media management
  2. Content scheduling
  3. Campaign management
  4. Analytics and reporting
  5. Team collaboration
  6. Client management
  7. Account management
  8. Calendar view

Pricing

  • Subscription-Based

Pros

Designed for agencies

Easy collaboration

Manages multiple accounts

Robust analytics

Integrates with other tools

User friendly interface

Cons

Steep learning curve

Limited customization

No image editing

Lacks AI features

Expensive for small teams