Hookle vs Sprout Social
Struggling to choose between Hookle and Sprout Social? Both products offer unique advantages, making it a tough decision.
Hookle is a Business & Commerce solution with tags like customer-support, feedback, live-chat, messaging.
It boasts features such as Omnichannel support, Live chat, Shared inbox, Help desk, Knowledge base, Surveys and NPS, Ticket management, SLA and reporting, Integrations, Mobile SDK and pros including Easy to use interface, Powerful automation, Multiple support channels, Helpful AI assistant, Affordable pricing, 14-day free trial.
On the other hand, Sprout Social is a Social & Communications product tagged with social-media, analytics, publishing, collaboration, facebook, twitter, instagram, linkedin.
Its standout features include Social Media Publishing, Social Media Analytics, Social Media Monitoring, Social Media Engagement, Social Media Collaboration, Social Media Reporting, and it shines with pros like Comprehensive social media management, User-friendly interface, Powerful analytics and reporting, Robust listening and monitoring tools, Helpful collaboration features.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Hookle
Hookle is a customer support and feedback software that allows companies to communicate with customers across multiple channels like email, live chat, in-app messaging, and more. It helps manage customer conversations and feedback in one centralized platform.
Categories:
Hookle Features
- Omnichannel support
- Live chat
- Shared inbox
- Help desk
- Knowledge base
- Surveys and NPS
- Ticket management
- SLA and reporting
- Integrations
- Mobile SDK
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Sprout Social
Sprout Social is a social media management platform that allows businesses to manage their social media profiles, engage with customers, analyze performance, and collaborate across teams. It provides publishing, analytics, and collaboration tools for major social networks like Facebook, Twitter, Instagram, LinkedIn, and more.
Categories:
Sprout Social Features
- Social Media Publishing
- Social Media Analytics
- Social Media Monitoring
- Social Media Engagement
- Social Media Collaboration
- Social Media Reporting
Pricing
- Subscription-Based