What is Sprout Social?
Sprout Social is a comprehensive social media management platform designed for businesses of all sizes. It provides a single dashboard to manage social media profiles, listen to online conversations, engage with customers, analyze performance, and collaborate across teams.
Key features of Sprout Social include:
- Social Publishing & Scheduling - Schedule and publish content to multiple social networks like Facebook, Twitter, Instagram, LinkedIn, Pinterest and more from one calendar.
- Social Inbox - Manage all social messages, comments, mentions and conversations from one inbox.
- Social Analytics - In-depth analytics to track performance and optimize social strategy.
- Social Monitoring - Monitor keywords and join conversations to connect with customers.
- Social CRM - Integrates with CRM to log social interactions and monitor customer relationships.
- Team Collaboration - Collaborate across teams with shared inboxes, task assignments, reporting and user permissions.
- Mobile Access - Manage social media on-the-go from native iOS and Android apps.
Sprout is designed as an all-in-one social solution for medium to large businesses looking to improve brand awareness, increase sales and enhance customer experience from social media.