What is SocialDefender?
SocialDefender is a comprehensive social media management platform designed to help brands and organizations manage their social media presence, monitor brand mentions, engage with customers, publish content, and analyze performance.
Key features of SocialDefender include:
- Social listening and monitoring - Monitor mentions of your brand, products, competitors etc across social platforms like Twitter, Facebook and Instagram to understand customer sentiment.
- Engagement and inbox - Manage all your incoming messages and comments in one unified inbox. Assign tasks to team members.
- Publishing and scheduling - Create social media content in the integrated editor and schedule posts to go out at optimal times for engagement.
- Analytics and reporting - Get insights into your audience and content performance. Track engagement rates, brand awareness, share of voice and more.
- Team workflow - Collaborate across teams with features like approval workflows, task assignment and @mention notifications.
SocialDefender integrates with the major social platforms like Facebook, Twitter, Instagram, YouTube, LinkedIn etc. The platform is designed for social media teams looking to optimize their social presence and extract maximum value from social channels.
It offers different pricing plans based on number of users, features and level of support. Comprehensive plans include more collaboration tools, additional social integrations, premium analytics and dedicated account management.