What is MyPracticeReputation?
myPracticeReputation is a cloud-based reputation management solution made specifically for healthcare organizations like hospitals, medical groups, and private practices. The software allows providers to:
- Monitor online reviews across review sites like Google, Facebook, and Yelp
- Distribute post-visit patient surveys via email and SMS to collect reviews and feedback
- Respond to negative reviews publicly or privately with personalized messages
- Analyze reporting data on review volume, ratings, response rates, satisfaction trends, and more
- Access patient feedback and reviews from one centralized dashboard
By centralizing online reviews and patient feedback, myPracticeReputation makes it simple for healthcare organizations to monitor their reputation across the web, identify strengths and weaknesses from patient survey responses, and take targeted actions that help providers improve quality of care. This ultimately enables medical practices to strengthen patient trust and improve loyalty.
Key capabilities and features include: review collection and monitoring, targeted patient surveys, review response tools, in-depth analytics and benchmarking, reputation marketing solutions, API and EHR integrations, white-labeled apps and review widgets for your website, and more. They offer customized solutions and packages for practices of any size.