5starRocket

5starRocket

5starRocket is a review management software that helps businesses collect, manage, and display customer reviews. It allows companies to easily send review requests via email and SMS, gather reviews across various platforms, analyze review data, identify key factors driving custom
5starRocket image
reviews feedback testimonials reputation customer-experience

5starRocket: Review Management Software

5starRocket is a review management software that helps businesses collect, manage, and display customer reviews. It allows companies to easily send review requests via email and SMS, gather reviews across various platforms, analyze review data, identify key factors driving customer satisfaction, and showcase authentic reviews on their website.

What is 5starRocket?

5starRocket is a comprehensive review management software designed to help businesses of all sizes collect, manage, and display authentic customer reviews effectively. Some key features of 5starRocket include:

  • Review Collection: Send customized review requests via email and SMS to gather reviews from customers across various platforms like Google, Facebook, Yelp, etc. 5starRocket facilitates review collection by enabling easy review response through mobile-optimized links.
  • Review Display: Showcase your most impactful customer content like reviews, photos, and videos on your website through widgets and filters that update in real-time. Customize the look and feel to match your branding.
  • Review Management: The centralized dashboard helps you analyze important review data like star ratings breakdown, keywords, categories, sentiment, competitors' reviews etc. Identify strengths, weaknesses and insights to improve products/services.
  • Workflows & Teams: Collaborate with multiple users through custom roles, permissions, and automated multi-channel workflows for requesting, collecting, responding and publishing reviews.
  • Integrations & APIs: 5starRocket seamlessly integrates with top business apps like Shopify, MailChimp, etc. and allows custom integration through API/webhooks to connect with your existing MarTech stack.

In summary, 5starRocket is an end-to-end review management platform focused on enabling businesses to control their online reputation through impactful customer content.

5starRocket Features

Features

  1. Review request automation
  2. Multi-channel review collection
  3. Review display widgets
  4. Review analytics
  5. Review moderation
  6. Review incentives
  7. Surveys
  8. Competitor review monitoring

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Automates tedious review collection tasks

Integrates with popular review sites

Provides insights into customer satisfaction drivers

Customizable review widgets

Affordable pricing

Cons

Limited customization options for free plan

No integration with some niche review sites

Analytics and reporting capabilities could be more advanced


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