ReviewTrackers is a software platform that helps businesses manage customer reviews across various sites like Google, Facebook, and Yelp. It allows monitoring, responding, analyzing, and reporting on reviews to improve customer experience.
ReviewTrackers is a comprehensive online reputation management and review tracking software designed for multi-location businesses. It enables brands to aggregate customer feedback and online reviews from over 200+ sites including search engines, review sites, social networks, and directories.
With ReviewTrackers, businesses can get a unified dashboard to monitor what customers are saying about their business online. It brings all mentions together into a single stream so brands can track review volume, sentiment, keywords, competitors, by location and channel.
Key features include review collection, intelligent alerting about important reviews, tools to analyze review data to find strengths and weaknesses, survey widgets to generate more customer feedback, capabilities to respond to reviews publicly or privately, reporting to showcase social proof and improvements.
By centralizing disparate review data across the web into one dashboard, ReviewTrackers provides brands the insights and tools they need to easily improve customer experience, reputation, search visibility and revenue. It's an all-in-one online reviews management software applicable for multi-location franchises, hotels, restaurants, retailers, healthcare systems and other localized businesses.
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