Sprinklr vs Sprout Social

Struggling to choose between Sprinklr and Sprout Social? Both products offer unique advantages, making it a tough decision.

Sprinklr is a Social & Communications solution with tags like social-media, content-publishing, customer-engagement, data-analytics, advertising, unified-workspace.

It boasts features such as Social Media Management, Social Listening and Analytics, Advertising and Paid Media, Omnichannel Customer Care, Employee Advocacy, Content Marketing and pros including Unified platform for social media management, Powerful analytics and listening capabilities, Robust paid media and ad management tools, Omnichannel customer engagement, Easy to use interface.

On the other hand, Sprout Social is a Social & Communications product tagged with social-media, analytics, publishing, collaboration, facebook, twitter, instagram, linkedin.

Its standout features include Social Media Publishing, Social Media Analytics, Social Media Monitoring, Social Media Engagement, Social Media Collaboration, Social Media Reporting, and it shines with pros like Comprehensive social media management, User-friendly interface, Powerful analytics and reporting, Robust listening and monitoring tools, Helpful collaboration features.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Sprinklr

Sprinklr

Sprinklr is a social media management and customer experience software platform that helps brands publish content, engage with customers, analyze data, and manage advertising across social channels. It provides a unified workspace to manage global social media from one place.

Categories:
social-media content-publishing customer-engagement data-analytics advertising unified-workspace

Sprinklr Features

  1. Social Media Management
  2. Social Listening and Analytics
  3. Advertising and Paid Media
  4. Omnichannel Customer Care
  5. Employee Advocacy
  6. Content Marketing

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Unified platform for social media management

Powerful analytics and listening capabilities

Robust paid media and ad management tools

Omnichannel customer engagement

Easy to use interface

Cons

Can be expensive for smaller businesses

Steep learning curve

Third-party integrations can be limited

Advanced features may require customization


Sprout Social

Sprout Social

Sprout Social is a social media management platform that allows businesses to manage their social media profiles, engage with customers, analyze performance, and collaborate across teams. It provides publishing, analytics, and collaboration tools for major social networks like Facebook, Twitter, Instagram, LinkedIn, and more.

Categories:
social-media analytics publishing collaboration facebook twitter instagram linkedin

Sprout Social Features

  1. Social Media Publishing
  2. Social Media Analytics
  3. Social Media Monitoring
  4. Social Media Engagement
  5. Social Media Collaboration
  6. Social Media Reporting

Pricing

  • Subscription-Based

Pros

Comprehensive social media management

User-friendly interface

Powerful analytics and reporting

Robust listening and monitoring tools

Helpful collaboration features

Cons

Can be pricey for small businesses

Steep learning curve

Occasional issues with publishing

Limitations on some free plans