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HyperCare vs Microsoft Lync

A side-by-side look at HyperCare and Microsoft Lync. For an in-depth review of either product, follow the links below.

HyperCare

HyperCare

Business & Commerce

HyperCare is a customer service software that focuses on enabling hypergrowth for companies. It provides features like shared inboxes, CSAT surveys, help desk, quality assurance, customer intelligence insights, and more to help streamline customer support operations.

customer-supporthelp-deskshared-inboxescsat-surveysquality-assurancecustomer-intelligence
Microsoft Lync

Microsoft Lync

Social & Communications

Microsoft Lync is a unified communications platform that combines IM, voice, video, and web conferencing into one interface. It allows for seamless communication and collaboration across devices.

messagingvideo-conferencingvoice-callsscreen-sharing