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IBM MaaS360 vs Zoho Desk

A side-by-side look at IBM MaaS360 and Zoho Desk. For an in-depth review of either product, follow the links below.

IBM MaaS360

IBM MaaS360

Security & Privacy

IBM MaaS360 is a unified endpoint management (UEM) platform that provides capabilities for managing mobile devices, apps, and content. It offers features like mobile device management, mobile application management, and mobile content management.

mobile-device-managementmobile-application-managementmobile-content-managementunified-endpoint-management
Zoho Desk

Zoho Desk

Business & Commerce

Zoho Desk is a cloud-based customer service software that helps companies manage customer support across multiple channels like email, phone, live chat, social media and self-service portal. It offers features like ticketing, knowledge base, community forums, SLA policies and custom reports.

ticketingknowledge-basecommunity-forumssla-policiescustom-reportscustomer-supportmultiple-channels