Identified Caller vs CallerSmart

Struggling to choose between Identified Caller and CallerSmart? Both products offer unique advantages, making it a tough decision.

Identified Caller is a Social & Communications solution with tags like caller-id, block-calls, identify-calls, robocall-blocker, telemarketer-blocker, ios, android.

It boasts features such as Caller ID, Block unwanted calls, Reverse phone lookup, Call recording, Contacts integration and pros including Identifies unknown callers, Blocks robocalls and telemarketers, Enhanced caller ID features, Available on iOS and Android.

On the other hand, CallerSmart is a Business & Commerce product tagged with call-analytics, call-tracking, sales-analytics.

Its standout features include Call recording, Call analytics, Lead scoring, Call tagging, Customizable dashboards, Real-time call notifications, Voicemail transcription, Integrations with CRM and helpdesk software, and it shines with pros like Easy to use interface, Affordable pricing, Good customer support, Useful call analytics features, Helps improve sales and service interactions.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Identified Caller

Identified Caller

Identified Caller is a phone caller ID and blocker app for iOS and Android. It identifies unknown callers, blocks robocalls and telemarketers, and provides enhanced caller ID features.

Categories:
caller-id block-calls identify-calls robocall-blocker telemarketer-blocker ios android

Identified Caller Features

  1. Caller ID
  2. Block unwanted calls
  3. Reverse phone lookup
  4. Call recording
  5. Contacts integration

Pricing

  • Freemium
  • Subscription-Based

Pros

Identifies unknown callers

Blocks robocalls and telemarketers

Enhanced caller ID features

Available on iOS and Android

Cons

May miss identifying some callers

Blocking calls could block important calls

Recording calls requires consent in some regions


CallerSmart

CallerSmart

CallerSmart is a call analytics and tracking software designed for small businesses. It provides insights into call data to improve sales and service interactions.

Categories:
call-analytics call-tracking sales-analytics

CallerSmart Features

  1. Call recording
  2. Call analytics
  3. Lead scoring
  4. Call tagging
  5. Customizable dashboards
  6. Real-time call notifications
  7. Voicemail transcription
  8. Integrations with CRM and helpdesk software

Pricing

  • Subscription-Based

Pros

Easy to use interface

Affordable pricing

Good customer support

Useful call analytics features

Helps improve sales and service interactions

Cons

Limited international calling support

Can occasionally miss identifying numbers

Voicemail transcription requires add-on purchase