Infobip vs Vivial Connect

Struggling to choose between Infobip and Vivial Connect? Both products offer unique advantages, making it a tough decision.

Infobip is a Online Services solution with tags like messaging, voice, video, cloud-communications, customer-engagement.

It boasts features such as Omnichannel communications, Conversational messaging, Programmable communications, Customer data platform, Contact center and pros including Scalable and reliable infrastructure, Easy integration, Global reach, Flexible pricing, Good support.

On the other hand, Vivial Connect is a Business & Commerce product tagged with cloudbased, phone-system, business-communications, small-business, medium-business, auto-attendant, call-routing, voicemail, audio-conferencing, sms-messaging.

Its standout features include Cloud-based phone system, Call routing, Auto-attendants, Voicemail, Audio conferencing, SMS messaging, and it shines with pros like Easy to set up and use, Intuitive interface, Scalable, Reliable uptime, Good call quality.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Infobip

Infobip

Infobip is a cloud communications platform that enables businesses to build connected customer experiences across messages, voice, and video. Its solutions help companies engage their customers through multiple communication channels.

Categories:
messaging voice video cloud-communications customer-engagement

Infobip Features

  1. Omnichannel communications
  2. Conversational messaging
  3. Programmable communications
  4. Customer data platform
  5. Contact center

Pricing

  • Subscription-Based
  • Pay-As-You-Go
  • Custom Pricing

Pros

Scalable and reliable infrastructure

Easy integration

Global reach

Flexible pricing

Good support

Cons

Can be complex to set up

Limited free tier

Expensive at scale


Vivial Connect

Vivial Connect

Vivial Connect is a cloud-based phone system and business communications platform designed for small to medium sized businesses. It provides a variety of features including auto attendants, call routing, voicemail, audio conferencing, SMS messaging, and more.

Categories:
cloudbased phone-system business-communications small-business medium-business auto-attendant call-routing voicemail audio-conferencing sms-messaging

Vivial Connect Features

  1. Cloud-based phone system
  2. Call routing
  3. Auto-attendants
  4. Voicemail
  5. Audio conferencing
  6. SMS messaging

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Intuitive interface

Scalable

Reliable uptime

Good call quality

Cons

Limited integration options

No video conferencing

Support could be better