INNCHAT vs Discord

Struggling to choose between INNCHAT and Discord? Both products offer unique advantages, making it a tough decision.

INNCHAT is a Social & Communications solution with tags like chat, live-chat, customer-support, open-source.

It boasts features such as Real-time chat, Team inbox, Visitor tracking, Chatbot integration, Customizable chat widget, Canned responses, Chat transfer, Chat history, Mobile support and pros including Free and open source, Easy to set up and use, Good for small businesses, Customizable and flexible, Good feature set for a free tool.

On the other hand, Discord is a Social & Communications product tagged with voice-chat, video-chat, text-chat, gamers, communities, realtime-communication, collaboration, socializing, servers, channels, roles, discussions.

Its standout features include Voice chat, Video calling, Text chat, Screen sharing, Customizable servers, Direct messaging, Role-based permissions, Bots and integrations, Mobile apps, and it shines with pros like Free and easy to use, Low latency voice chat, Organized channel system, Supports large communities, Customizable roles and permissions, Available across multiple platforms.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

INNCHAT

INNCHAT

INNCHAT is a free, open-source live chat software designed for small businesses. It allows companies to chat with website visitors in real-time and provide better customer support.

Categories:
chat live-chat customer-support open-source

INNCHAT Features

  1. Real-time chat
  2. Team inbox
  3. Visitor tracking
  4. Chatbot integration
  5. Customizable chat widget
  6. Canned responses
  7. Chat transfer
  8. Chat history
  9. Mobile support

Pricing

  • Open Source
  • Free

Pros

Free and open source

Easy to set up and use

Good for small businesses

Customizable and flexible

Good feature set for a free tool

Cons

Limited customization compared to paid tools

Lacks some advanced features like analytics

Can only chat with one visitor at a time

Self-hosted so requires technical skills


Discord

Discord

Discord is a popular communication platform that combines voice, video, and text chat in a unified and user-friendly interface. Initially designed for gamers, Discord has evolved into a versatile platform used by various communities for real-time communication, collaboration, and socializing. It supports servers, channels, and customizable roles to organize discussions.

Categories:
voice-chat video-chat text-chat gamers communities realtime-communication collaboration socializing servers channels roles discussions

Discord Features

  1. Voice chat
  2. Video calling
  3. Text chat
  4. Screen sharing
  5. Customizable servers
  6. Direct messaging
  7. Role-based permissions
  8. Bots and integrations
  9. Mobile apps

Pricing

  • Freemium

Pros

Free and easy to use

Low latency voice chat

Organized channel system

Supports large communities

Customizable roles and permissions

Available across multiple platforms

Cons

Can be overwhelming for new users

Limited customization options on free plan

No built-in video conferencing for large groups

Privacy concerns due to lack of end-to-end encryption