INNCHAT
INNCHAT is a free, open-source live chat software designed for small businesses. It allows companies to chat with website visitors in real-time and provide better customer support.
chat
live-chat
customer-support
open-source
INNCHAT: Free Live Chat Software for Small Businesses
A free, open-source live chat software designed for small businesses, allowing real-time communication with website visitors and improved customer support.
What is INNCHAT?
INNCHAT is a free and open-source live chat software designed for small businesses and startups. It allows companies to easily add a live chat feature to their website and chat with visitors in real-time.
Some key features of INNCHAT include:
- Easy installation - It can be set up in minutes by copying a code snippet.
- Operator console - Agents can chat with multiple visitors simultaneously from an intuitive web-based console.
- Custom theming - Match the chat widget styling with your website design.
- Visitor tracking - See details about every visitor like location, webpage, etc.
- Chat transfers - Seamlessly transfer chats between agents.
- Mobile-ready - It is accessible on all devices and screen sizes.
As INNCHAT is open-source software, it is completely free to use. It also gives you full control to customize the code as per your requirements. The interface is user-friendly so you don't need any technical expertise. Overall, it is a great free alternative for small teams looking to provide live chat customer support on their websites.
INNCHAT Features
Features
- Real-time chat
- Team inbox
- Visitor tracking
- Chatbot integration
- Customizable chat widget
- Canned responses
- Chat transfer
- Chat history
- Mobile support
Pricing
- Open Source
- Free
Pros
Free and open source
Easy to set up and use
Good for small businesses
Customizable and flexible
Good feature set for a free tool
Cons
Limited customization compared to paid tools
Lacks some advanced features like analytics
Can only chat with one visitor at a time
Self-hosted so requires technical skills
Official Links
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